One other reason not to procrastinate with your taxes this year is that if you need to reach the IRS for any reason, the telephone hold time is longer than ever! Average wait on hold is 45 minutes or longer to reach an Internal Revenue Service agent. Last week I tried to call the IRS for a client and was kept on hold for 3 hours. And still there is no guarantee that your questions will be answered in that first phone call. One of the reasons could be because of all the cut backs that have occurred at the agency. I guess they're like any other business. IRS employee hours have been cut back or employees have been laid off. For those of you that have had the experience of trying to reach an agent, you already know that the series of telephone menus are ridiculous. People often get discouraged and finally hang up. If you need to reach the IRS, the best time to call is very early in the morning around 8:00 a.m. Next article will be the easiest way to reach an IRS agent.
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Sunday, January 19, 2014
IRS TELEPHONE HOLD LONGER THAN EVER!
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